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Tenants

We understand every tenant has different needs when searching and securing a home to rent. We want your experience with us to be the most pleasant and stress free transaction as possible.

Our mission is to secure the perfect rental home that suits all your requirements and that is within your budget.

 

 

 

 

Check your affordability

Before you start looking for your home, first consider what your priorities are - location, number of bedrooms, size of lounge etc and match them against your available budget. Using a rent affordability calculator will help you to do this or call our friendly staff and they can check for you.

 


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Home search

Our staff are fully trained to help you find the right home that suits your needs. Inform us of your exact requirements and we will match you to the right property and will keep you up to date with new property that suit these requirements via phone, text message and email.

 

Viewing a property is exciting and key to finding the right home for you. However, there are still some essential things you need to look for to make sure it is right for you.

  • We would advise seeing a good range of properties, however if you find the perfect property early on in your search, don’t delay as the likelihood is that if you like it someone else probably will as well!
  • Give detailed and constructive feedback to your agent following viewings. This will help them know exactly what you need and save wasting valuable time during your search.

 

Door to door service, our team will happily pick you up from anywhere within the CM8 postcode, take you to the viewing and drop you back off to your chosen destination within the CM8 postcode.

 

 


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Securing a property

Once you have found the right home to rent you will then need to secure the property.

  • You will need to fill out our full tenancy applications form (one per tenant)
  • Provide a copy of Identification (valid passport/driving licence) (per tenant)
  • The first month’s rent must be paid in full to secure the property so we can withdraw the property from the market and cancel all viewings.

In the event you should fail the referencing process or pull out of the rental of the above property for any reason whatsoever a percentage of the first month rent will be retained to cover any cost that Yaxley home or our landlord has incurred.

 


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Administration fee

We like to be transparent with all our referencing cost and will not add extras on.

Administration fees/credit search fees will apply when renting a property through Yaxley Homes.

These charges incorporate all related costs of processing an application for a tenancy including retrieving critical information, initiating referencing, processing all relevant paperwork throughout and finalising formal Tenancy Agreements.

 

Administration fee/credit search per tenant over the age of 18 are £150 plus vat (£180 including vat)

Administration fee/credit search per guarantor £75 plus vat (£90 including vat)

Securing a property the tenant(s) must pay the first month’s rent in advance as a holding fee.

Administration fee/credit search Company let are £300 plus vat (£360 Including vat)

 


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Deposit

A deposit is required prior to tenants entering the property this will be one month’s rent (unless stated otherwise. The Deposit money - This is taken on the tenancy and will be forwarded to the Deposit Protection Scheme (DPS) in accordance with the terms & conditions of the DPS (www.depositprotection.com). Confirmation of your deposit being lodged will be sent out via email & post with all relevant reference numbers.

 


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Moving in

Once all the relevant referencing has been completed and you have been accepted to rent your new home we will arrange for a photo inventory to be prepared. (A copy will be available on disk on the day of you moving in). At the same time we will agree a date and time that suits you to come in to the office to sign the paper work. You will receive a draft copy of the tenancy agreement to read through before the move in date agreed, it is extremely important that you read this document as it is legally binding agreement.

Before you can move in you must pay the balance of any money owed such as the first months' rent, the deposit and any outstanding fees.

 

  • Tenancy Agreement
  • Standing order Form
  • Photo Copy of the full set of keys given (one full set per tenant)
  • Recipe for all money that have been paid (first month's rent, deposit, admin fees)
  • Inventory
  • Landlords details (non managed)
  • Information and meter reading of all utility suppliers

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During the tenancy

Both you and your landlord have responsibilities while you are living in the property

 

As the tenant you are expected to:

  • Pay the rent on time
  • Pay the council tax
  • Pay all the utility bills and the TV licence unless otherwise agreed
  • Do general household and garden maintenance
  • Dispose of all rubbish
  • Clean the windows
  • Carry out basic maintenance* such as replacing light bulbs
  • Keep the property secure at all times
  • Advise of any repairs or maintenance needed as soon as it arises
  • Ventilate property
  • Not create unnecessary noise for neighbours

In return you should be able to expect to:

  • Live in the property undisturbed.
  • Given 24 hours’ notice if access to the property is required.
  • Have the landlord maintain the property to a good state of repair (unless you are responsible for the damage).
  • Have all gas, electricity and water supplies in working order.
  • Have access to all operating instructions for any appliances and equipment.
  • Charged a fair market rent.

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Renewal fee

If a landlord and their existing tenants are both interested in renewing a tenancy then the tenants will pay a contribution towards the costs involved of re-negotiating revised terms, preparing all relevant paperwork and finalising the contracts. £75 Plus vat £90 inc VAT (One off charge per tenancy and not per tenant)

 

Renewal fee for long term Tenants (3 years or more)

If a landlord and their existing tenants are both interested in renewing a tenancy and you have been renting the same property for 3 years or more we will discount the renewal fee by 50% £37.50 Plus vat £45 inc VAT (One off charge per tenancy and not per tenant)

 


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End of tenancy

The period of notice that both you and your landlord must provide will be set out in your tenancy agreement. You should tell us as soon as you have decided to move out and we will advise on the next steps and associated timelines.

 


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